Forum Discussion

Re: MY SIMS 4 GAME CRASHES WHEN I TRY TO TRAVEL OR CHANGE OUTFITS - HELP

Could you attach your crash log files found here: documents\electronicarts\thesims\

Your specs seem generally low and 32 bit computers have a lot of crashing issues lately. The 8 GB you have are pretty wasted. The computer can't use more than 3 GB

4 Replies

  • crinrict's avatar
    crinrict
    Hero+
    9 years ago

    The main problem with 32 bit OS is that the game can only use 2 GB of RAM. At 1.7 GB it usually crashes. Most save games use more than that the longer you play them.

    If you have the means, I would look into a new computer as your processor (i3 - 1.8 ghz) is also rather slow and probably responsible for the lags

  • Anonymous's avatar
    Anonymous
    9 years ago

    @crinrict What system requirements should i look for if i get a new laptop to make sure the game runs smoothly? 

    And what does causes the crashes? Are they any other alternatives to this problem?

    Sorry for asking so many questions, i really want to get this problem solved.

    Thank you!

  • crinrict's avatar
    crinrict
    Hero+
    9 years ago

    As the save gets bigger, it uses more RAM memory. Once the game wants to use more RAM than you have available, it crashes. There's really not much you can do. Start a new game maybe, remove mods and cc you might have and play with less EP/SP/GP.

    I would recommend something like this

    Processor: i5 or i7 with at least 2.5 Ghz

    RAM: at least 8 GB of RAM

    Graphics Card: Very important. Get something that is green across the board on here: http://simswiki.info/wiki.php?title=Game_Help:TS4_System_Requirements

    Operating System: A 64 bit system is a must

    Hard Drive: at least 500 GB