Forum Discussion

kreatora's avatar
kreatora
Hero (Retired)
6 years ago

Re: my sims 4 game is screwed up, help.

@sommercreater

One corrupted CC is enough to broke your game.
Step 1. Rename The Sims4 folder to "The Sims4 old"
Step 2. Fix the game in Origin
Origin/ My games library - right-click on TS4 - option "Repair game"
You have to wait until Origin will fix all packs, not only the base game.
Step 3. Turn on the game - a new game folder will be created and you will have two - one old, one new
Step 4. Check if you still have this problem in the newly created game folder. Start a new game with random sims and play by 5 minutes.
If the problem disappeared
Step 5. Delete in the new game folder following folders:
"saves" and Tray.
Step 6. Go to "The Sims 4 old" folder and copy - your "saves " folder.
Step. 7. Paste this folder in a newly created game folder.
Step 8. Do the same with Tray folder and TrayDeleteItems file
If you don't have mods and CC skip next step
Step 9. Check if there are newly updated version mods you are using.
Then copy and paste your mods and CC from the old mods folder to the new one. First copy the scripts mods every time checking if the game is working properly. If you have a lot of CC try 50/50 method ( divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one)
Step. 10. Launch the game and check if this problem also disappeared in this old save. However, it may happen that although the new saves will not have this error anymore, the old save will remain damaged.
The last step - delete The Sims4 old folder.

Your saves and library will be not changed or damaged

I don't work for EA

7 Replies

  • Hello kindly, thanks for your help. I did everything you asked as listed in your reply. I think maybe my save is damaged? I sorted through my cc before putting it back into the new folder, as the game worked when I removed it and tested it for 5 minutes as you said to do.

    It also worked when I added the save/tray back with the cc but the cc didn’t show up. Then I restarted it and sorted again and the household still brings me back to the world selection with the same error. I have no mods in my game btw just clothes, accessories, makeup, hair, and furniture. 

    Seems as as though I may have to start fresh with new cc and a new game all together :/.

    Do you think my save is broken?

  • kreatora's avatar
    kreatora
    Hero (Retired)
    6 years ago
    @sommercreater

    I don't think your save is broken,
    There are a lot of CC after the last patch is no longer compatible with the game. Most CC Showers confirmed as broken. Some of the CC objects from building mode probably are broken by this patch also. CC Hair: WINGS-ON0815 will cause UI glitches. Beds, bookcase by Peacemaker are broken.
    Unfortunately, you have to test these CC as described above. One broken CC is enough for the game not to work properly

  • amysusadream's avatar
    amysusadream
    5 years ago

    Hi, I am having the same problem since the new nov 2020 update, and the current game I was playing was very special to me. Did you find a solution in the end?

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @amysusadream  Could you please start a new thread describe the exact issue you're having?  This thread is a bit old, and the game has changed significantly since then.

  • This is ridiculous.  My game with my mods was working perfectly yesterday . Played all day. This morning Gane goes bck to  ea play screen . Wth . Tired of the damn updates thst screws up the game .hrs ho into playing n downloading.  I miss my sims 2

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    10 months ago

    Hey Sims Community, 

     

    This post has gotten pretty old, If you are running into an issue please create a new post with your information and we can take a look!

     

    Due to our efforts to keep Answers HQ up to date, with the latest relevant information. I will be locking this thread for further replies. 

     

    Thanks!