Re: My SIms 4 save files keep disappearing
@bridgerex26 I've moved your post to the Sims 4 PC tech section.
Is it possible that OneDrive is automatically syncing Documents with cloud storage, and removing the contents of Documents in the process? Your saves are stored in Documents\Electronic Arts\The Sims 4\saves; other user data is stored in this Sims 4 folder as well. The game won't be able to see the folder in OneDrive though, and if it can't find the folder, it creates a new one with no content.
Please check OneDrive for a Sims 4 folder (likely inside an Electronic Arts folder), and if you find one, you can move or copy it to your desktop for safekeeping. Then disable OneDrive's auto syncing of Documents, put your saves back in the proper saves folder, and you should be able to play them again.
If this isn't the issue, please let me know; there are other possible causes of disappearing saves as well. And there are also ways to move the older saves to your new user account, if you'd still like to play them. But the first thing to do is keep your existing saves from disappearing.
