Re: my sims 4 saves are gone

My save has gone too... followed all steps from this post and still no look. When I find the sims folder on my computer the saves folder is empty. And when I find it elsewhere I still can’t find the saves. Please help my daughter is devastated 

@Mollyjai88

If you've already tried searching your computer [Click the Start button and in the search box, type Sims 4 and follow the path it gives you] and checking that the game files weren't saved to some where else on your hard drive, external drive or OneDrive, you might try contacting a local computer repair shop to see how much they'd charge to possibly recover the Sims 4 files.

Something that maybe worth trying is to launch the game, create a new Sim and save the game. Go back to the Main Menu and press the Load Game button. Select a saved game. Mouse over or hover over the tiny folder under the game saves information. Like shown in the photo in the post linked below:

Sims 4 - Lost all Saved Game Data - https://answers.ea.com/t5/Technical-Issues-PC/Moved-Sims-4-folder-to-desktop-and-have-now-lost-all-game-data/m-p/7321604#M131867

This will hopefully give you an idea of where the game is saving your saved games.

Hey, 

I’ve tried everything on this topic and my saved games still aren’t loading. I do still have all the saved files in my library but i can’t get them to work. Any help on this would be greatly appreciated. 

HI @kim5503 

Here's some tips on how to find out which user folder the game is using: https://sims4.crinrict.com/en/2018/07/how-to-find-your-user-folder/

If you create a new save game, does that appear when you reload the game ?

The new saved games that I create still stay there when i reload the game, I just can’t get my old game files to work. 

HI @kim5503 

did you check on the path and make sure your old saves aren't in a different location than the game is using ?