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Anonymous's avatar
Anonymous
7 years ago
Solved

my sims 4 saves are gone

So I have been playing sims 4 since it came out and I have lost all of my households and lots three times now -_- The latest was a few days ago after an update. I clicked play and it acted like I ha...
pc
  • 172e3cda0034987's avatar
    172e3cda0034987
    7 years ago

    @Katydid97

    You mention still having the saved games in your Saves folder. If you still have your saved games in your Sims 4\saves folder -
    [C:\Users\Username\Documents\Electronic Arts\The Sims 4\saves]

    It may be the game isn't reading the save files correctly.

    Have you tried renaming your saved game file?

    To rename your save, remove the version number. - .ver0 or .ver1 by deleting the .ver1 on the end.

    For example:
    Slot_00000002.save.ver1

    Rename it to:
    Slot_00000002.save

    You may want to give it a different number if you already have a save 2 in your folder. The game should then recognize the save file again.

    -- If you have an old auto save file (Slot_00000001.save) it's safe to delete as the game doesn't use it anymore.

    If the above doesn't help, Crinrict has some very useful tips on saved games disappearing:

    Save Games disappearing
    https://sims4.crinrict.com/en/2014/09/save-games-disappearing/

Mollyjai88's avatar
Mollyjai88
7 years ago

My save has gone too... followed all steps from this post and still no look. When I find the sims folder on my computer the saves folder is empty. And when I find it elsewhere I still can’t find the saves. Please help my daughter is devastated 

172e3cda0034987's avatar
172e3cda0034987
7 years ago

@Mollyjai88

If you've already tried searching your computer [Click the Start button and in the search box, type Sims 4 and follow the path it gives you] and checking that the game files weren't saved to some where else on your hard drive, external drive or OneDrive, you might try contacting a local computer repair shop to see how much they'd charge to possibly recover the Sims 4 files.

Something that maybe worth trying is to launch the game, create a new Sim and save the game. Go back to the Main Menu and press the Load Game button. Select a saved game. Mouse over or hover over the tiny folder under the game saves information. Like shown in the photo in the post linked below:

Sims 4 - Lost all Saved Game Data - https://answers.ea.com/t5/Technical-Issues-PC/Moved-Sims-4-folder-to-desktop-and-have-now-lost-all-game-data/m-p/7321604#M131867

This will hopefully give you an idea of where the game is saving your saved games.

  • kim5503's avatar
    kim5503
    6 years ago

    Hey, 

    I’ve tried everything on this topic and my saved games still aren’t loading. I do still have all the saved files in my library but i can’t get them to work. Any help on this would be greatly appreciated. 

  • kim5503's avatar
    kim5503
    6 years ago

    The new saved games that I create still stay there when i reload the game, I just can’t get my old game files to work. 

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago

    HI @kim5503 

    did you check on the path and make sure your old saves aren't in a different location than the game is using ?

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