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Re: My sims 4 wont start up and comes up with 85262c58:29f00e76:00000000:00000000

@Cat10987654321  Please move your entire Sims 4 user data folder out of Documents\Electronic Arts and onto your desktop.  When you launch the game, a clean folder will spawn with no content.  Don't add anything to this folder yet; just see whether you can start a new save and play for a bit.  Let me know either way.

If you still get an error, please repair the game in Origin: open your game library, right-click on the Sims 4 icon, and select Repair.

If that doesn't help either, please run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

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