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Starscream195's avatar
Starscream195
4 years ago

Need help finding source of crash

Hello everyone! I hope you are all having a great day! I am in a bit of a pickle as I am unsure what is causing my game to crash so often as of late. Just today I had it crash 3 times in a row while ...
pc
  • roberta591's avatar
    roberta591
    Hero (Retired)
    4 years ago

    @Starscream195  Random crashes are hard to pin point the cause. The dxdiag looks good. The dxdfiag is giving some errors though. Is Windows up to daste? Is this a new computer? That video card requires a minimum 650W power supply. Is there plenty of air flow? Is this a scratch build computer? Have you tried a bench mark program like 3dmark - there are free versions?Please post the make and model of the power supply.

    • Starscream195's avatar
      Starscream195
      4 years ago
      @roberta591 What kind of errors is it giving? My PC is a pre-built from Bestbuy. I never messed with it in any way. I clean it regularly and it hasn't really had any issues with airflow. I have tried benchmark apps before and didn't get much errors from those. I can't sadly really tell you what the make and model of the power supply is. I am unsure how to check that. From the questions page all I could find was this: 100-240V 50-60Hv 10A

      Here is the exact listing: https://www.bestbuy.com/site/ibuypower-gaming-desktop-intel-core-i7-9700f-16gb-memory-nvidia-geforce-rtx-2070-super-1tb-hdd-480gb-solid-state-drive-black/6362981.p?skuId=6362981
      • roberta591's avatar
        roberta591
        Hero (Retired)
        4 years ago

        @Starscream195 There should be a label some where on the side of the power supply listing all the specs. The only thing I can suggest is removing all the mods and start a new game and see if it crashes. If the game now plays then its probably a mod or a mod conflict. I once had a computer tyhat would crash once and then run fine for the rest of the day. Traced the problem to a bad memory module. T replaced the module and no issues after that. It took me a couple of weeks to figure that out. At the end of the dxdiag I will find errors. Windows keeps an error log that may help but many times iy only provides clues to the issue. You didn't say how new this computer is.

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