Re: New bundle not showing in game in EA App

@sakuraspark  Does this happen if you use Origin rather than the EA App?  If you can't download from Origin, please clear its cache and try again.

https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/

(This is different than clearing the Sims 4 cache files.)  You can also clear the cache in the EA App, although it's less likely to help than if you use Origin at least temporarily.

If you still can't download the pack from Origin, clear its cache again, restart your computer, and launch the game.  This may prompt Origin to automatically download the new pack.  If it doesn't work the first time, try a second time; I've seen it take two launches of Sims 4 to start downloading missing packs.