Re: new
@professor_shep Please clear the EA App's cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
and restart your computer, then see whether you can download these packs. If not, let me know whether they're listed at all under Manage > Manage Add-ons, and if so, what you see under their names.