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Re: October 31st 2023 Sims 4 Lag Issue

I am having issues with lag with my Sims 4 game, the issues started after the 10/31/23 update, and I've tried a lot of different things, and am at my wit's end can someone who understands computers look at my DxDiag, and please help me?

3 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @theatre_kid181  I've merged your posts with your previous thread in order to keep all the relevant information in one place.  Does this mean that disabling Discovery Quests didn't help?

    If it didn't, please try killing the Alienware Command Center in the Task Manager before playing.  It's been crashing and may be affecting Sims 4.

    If that doesn't help either, please try playing while your computer is offline.  You can sign into the EA App and put it in offline mode, then disconnect from the internet before pressing Play.

    Finally, please make sure Sims 4 is using your Nvidia graphics card.  Go into Documents > Electronic Arts > The Sims 4, open Config.log, scroll down about 30 lines, and you'll see a GPU listed under "Graphics device info."  Let me know what it lists: the RTX 3050 ti, the AMD chip, or something else.