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ogchlosome's avatar
5 years ago

Re: Origin won't let me play the Sims 4

I have repaired and even reinstalled orgin and mu sims 4 the game highlights from origin as of ot were about to start than kicks me off its been three days help me please I dont want to have to do a clean boot . I jave a new hp 

1 Reply

  • @ogchlosome  Please try disabling Origin in-game: hover over your username, select Application Settings, then the Origin in-game header, and disable the option at the top.

    If that doesn't help, please move your entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop.  When you launch the game, if it launches, a clean folder will spawn with no content.  Don't add anything to this folder yet; just see whether you can get far enough to start a new save and play for a bit.

    If you can't load a new save in a clean folder, please run a dxdiag and attach it to a post.

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

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