Re: Play button is grayed out?

Try this @bubblegumpink99:

The Play button in Origin is gray

Make sure your game is updated to the newest version (see above). If that is the case and the play button is still gray, try the following things

• Restart Origin
• Right click on the Game in Origin and hit Repair Game
• Log out and back in
• Delete Origin cache files

Source: http://answers.ea.com/t5/The-Sims-4/FAQ-Installation-Updating-and-Startup-Issues/td-p/4276949

For @rawritstaylor, @bryce_yoder_swag & @McSwaggins98
http://sims4.crinrict.com/en/2014/09/delete-origin-cache-files/
Please notice "These folders are hidden by default. Please refer to this article to unhide them." 

hi, thanks for answering, but 'repair game' option isn't coming up, if I click check for updates nothing happens either, any other ideas ?

Hi I played around with deleting files so the repair game would come up, and it did, and now working so thank you

Happy something worked for you!

hey thx, my play button was greyed out and this worked.

but then I found my AMD driver is out of date and apple haven't brought out a updated drive so I had to get a refund ☹️