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Re: Re: The Sims 4 game data is missing or damaged.

@BarbaraMdn  Can you switch users from the ctrl-alt-delete screen?  If not, do you still see the other user you created listed under Accounts?

4 Replies

  • BarbaraMdn's avatar
    BarbaraMdn
    3 years ago
    @puzzlezaddict Ok, so yes it worked to launch the sims with the second windows account. And even tho I enabled mods and custom content, I can still play.
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @BarbaraMdn  That means the problem is something about your main account, whether borked permissions or another error.  In your main account, please search in Windows for "command prompt," launch it, and enter this command:

    reg query "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders" /v "Personal"

    Post the result here.  This is partially to confirm that the user Documents folder is in an appropriate location and partially so that I can be more specific about the next troubleshooting steps.  That assumes you want to fix your main account, however.  If not, you could of course just play in the new account and move over any other files you wanted to keep.  It's your choice.

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