@BarbaraMdn That means the problem is something about your main account, whether borked permissions or another error. In your main account, please search in Windows for "command prompt," launch it, and enter this command:
reg query "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders" /v "Personal"
Post the result here. This is partially to confirm that the user Documents folder is in an appropriate location and partially so that I can be more specific about the next troubleshooting steps. That assumes you want to fix your main account, however. If not, you could of course just play in the new account and move over any other files you wanted to keep. It's your choice.
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