Re: [READ FIRST] Cheat console doesn't open

Hi Sims team, 

Trying to open top left dropdown box for cheats. This was working prior to the latest update and now it is not. Control - shift C now is not registering. I use a laptop

Info - I DO NOT use mods/cc

ALL other commands work! (p,m,control shift u etc) 

I have tried the following already

control shift window icon c

control shift alt c

repair game / factory reset game / close all background apps / with sticky keys without sticky keys / shut down laptop 

changing keyboard to English / deleted cache / used different households and travelled to other locations

I really feel like I have tried everything. Short or reinstalling the entire game. 

Please can someone advise on something I may not have thought of.