Forum Discussion

Re: [READ FIRST] Unrecognized video card

Name (driver): NVIDIA GeForce RTX 4070
Name (database): [Found: 0, Supported: 1]
Vendor: NVIDIA
Chipset: Vendor: 10de, Device: 2786, Board: 51381462, Chipset: 00a1
Driver: nvldumdx.dll, Version: 31.0.15.4592, GUID: D7B71E3E-64C6-11CF-2266-37710EC2D235
Driver version: 4592

2 Replies

  • xoxjennxox's avatar
    xoxjennxox
    Seasoned Hotshot
    3 years ago

    For the people running the 4070.  Grab the file on the front page and add this line with the other Nvidia cards and put it in the ConfigOverride folder in C:\Users\username\Documents\Electronic Arts\The Sims 4

    card 0x2786 "NVIDIA GeForce RTX 4070" $cardLevelUber $resolutionHigh

  • twistedstitch's avatar
    twistedstitch
    Rising Traveler
    3 years ago

     I just got this message loading the game onto a new computer (w/ Nvidia GeoForce RTX 4080 laptop), so I closed out the game and did a App Recovery and Repair Game in the EA app. When I loaded up the game again I didn't get the message and it looks like the game is using my GPU just fine. I can run on Ultra settings and my GPU is being used, so this problem is fixed I guess?