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kreatora's avatar
kreatora
Hero (Retired)
6 years ago

Re: Romance interactions have disappeared from Sims 4

@Lucorii

If you have any mods move the mods folder to the desktop.
Delete localthumbcache.package file in the game folder. Delete also all folders with the word "cache" in the name.
Fix the game in Origin.
Origin/Library -right-click on TS4 - option: "Repair"
You have to wait until Origin will fix all packs, not only the base game.
Turn on the game to create a new, empty mods folder. Check if a game is working now properly without mods.
If it is fixed, copy from desktop your mods and CC and paste it in the new mods folder. First, paste script mods every time checking if the game is OK Do the same with CC but if you have a lot of this, try the 50/50 method ( divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one) You need to find a culprit and either remove it or replace it with an updated version
If you don't have CC or mods delete these folders and file, and fix the game also.
If it will not work -some files in the game folder can be damaged- then try doing a factory reset as described in this post:
http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

I don't work for EA

2 Replies

  • Lucorii's avatar
    Lucorii
    6 years ago

    Thank you Kreatora, i appreciate the response.

    I did follow the instructions step by step, very carefully and unfortunately there is still no fix ☹️

    Do you know any alternative solutions?

  • kreatora's avatar
    kreatora
    Hero (Retired)
    6 years ago

    @Lucorii

    If this error was not fixed after removing the mods and after a factory reset of the game folder, it means that your current save is corrupted and cannot be repaired. Start a new game without mods and check if you have this error in this new game.

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