Forum Discussion
6 Replies
Yes. Windows 10
It looks like your graphics card does not have enough memory, so it borrows the memory from the system and it can last. But that's just a guess.
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the text file to your post directly in option "Reply" - not Quick ReplyI don't work for EA
Sorry, the file dissappeared after I replied. I'm having trouble attaching it, not sure if it's attached now
- @KingBasieSims4
1. Check if your Windows is up to date.
https://support.microsoft.com/help/4027667/windows-10-update
2. As I suspected your graphics card is a bit too weak. It has only 64MB of dedicated memory and should have 128MB the same applies to shared memory. Why can you still use it? Therefore, because you have really a lot of RAMs so your card can always count on system support. Look here for newer drivers for this card Intel (R) HD Graphics. Your graphics drivers are 4 years old.
https://downloadcenter.intel.com/
3. Another and the basic problem is too little free space on the C drive
If Windows creates temporary files, what he loves to do, there is simply no room for the game. This can also explain a long time of saving. The computer tries to push something in too little space. The computer can give up or try to save and push it inside and it can last even two days
Move as many programs as you can to D drive
Don't touch the game folder in Documents. If you will move only the game, it simply will create by default the new game folder in Docs
But you can move whole Documents folder to D drive
https://www.tenforums.com/tutorials/74952-move-location-documents-folder-windows-10-a.html Lol I'm not sure exactly how I'm still able to play. I just know my game runs smooth except that one issue with the lot tray files.
I'll try all the solutions you suggested. Hopefully they work.
Thank you
