Forum Discussion

Re: Screen flickering when in fulll-screen mode?

@LeannaJadeeeeeee  Most of the crashes in your dxdiag are from Dell SupportAssist, which is supposed to download new drivers and other software for your computer.  But it's clearly not doing its job—some of your drivers are quite out of date—and the crashes could be slowing down your system.  Even though it's probably not directly related to the screen flickering, it's still a good idea to uninstall the software.  Instructions are here:

https://www.dell.com/support/manuals/us/en/04/dell-supportassist-pcs-tablets/saaug/uninstall-supportassist?guid=guid-0a5a3674-78e1-4b4c-8c03-a150b8ed9a08&lang=en-us

If you want to reinstall it, instructions for that are on the same page.  I'd personally prefer to update everything myself, but a lot of people don't want to have to monitor that closely.

On the subject of the flickering, the one Sims 4 error is probably related to the driver for your graphics card.  The simplest solution is to update it.  You can download a new one here:

https://www.nvidia.com/Download/driverResults.aspx/159887/en-us

And please make sure your monitor is plugged into the graphics card itself, not the motherboard.  Here's a diagram I'm borrowing from someone else:

1 Reply

  • IT WORKED!!! You are a very kind person and a true gaming hero! THANK YOU!, more than I can express, thank you! I didn't realize how rough my game was looking until now and it's so beautiful! lol!. 

    I updated my card and silly me had my screen plugged into the wrong port so I plugged it into the right place like you told me and voila! I'm SO happy, I've been trying to figure this out for months. 

    I know you don't even work for EA so to take the time out of your day to look through my stuff and figure out a solution for me is just amazing, thank you!. 

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.51,946 PostsLatest Activity: 7 minutes ago