Forum Discussion

Re: Sims 4 - Packs missing from EA app

I know this question has been asked probably over and over, but I can't find a clear answer that's working, and it looks like I need someone to actually look at my account and sort it out.

8 Replies

  • imncr's avatar
    imncr
    3 years ago

    If you don't mind me asking, what did you do to fix this. I've been having the same issue and haven't found anything online that is helpful.

  • stefaniass's avatar
    stefaniass
    3 years ago

    Hii how you fixed it? I’m having the same problem as your kids and I’m desperate 😅

  • Iuxe_s's avatar
    Iuxe_s
    3 years ago

    Hello, just like your kids, I am experiencing this same issue and have gone to chat with multiple support members with no resolve. How did you fix the issue?

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @alishajadeee 

    Please contact the live support team through the options in the accepted solution here so they can review your account details with you further as we don't have access to your specific account information here on the forums. 

  • Muselotus's avatar
    Muselotus
    2 years ago

    How did you get it fixed? Im having the same issue. Im sick of it.