Forum Discussion

Re: Sims 4 - Packs missing from EA app

Im coming back to Sims Four after nearly 6-8 months away. While rebooting EA asked me to sign in, which i did and it brought me to my Sims Homescreen. I selected the character id like to play as but a notification popped up saying i do not have the Moschino Pack installed on this world (even though I purchased it nearly 6-8 months ago) and i cannot play the world unless it is Installed. ive checked all through my Sims, my EA and even my computer with no luck on finding these Moschino Packs ): My Gf and I were really excited to play.

 

Anyone else have the problem of packs mysteriously being uninstalled and unable to play a world? 
Anybody have any solutions?

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hi JustCole48​ 

    I've merged your post into the current main thread on this- please review the accepted solution listed here for more information on this.