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abc123banana's avatar
abc123banana
Newcomer
4 months ago

Re: Sims 4 - Packs missing from EA app

I lost the password to my old email so I had to create a new account. I purchased a few expansion packs with the old account, but now I’ve made a new one and the expansion packs are gone. Is there any way to get them back?

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi there abc123banana​ 

    I've merged your post into the current main thread on this- please read over the accepted solution listed here for more information. 

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