kreatora
5 years agoHero (Retired)
Re: SIMS 4- Game says it is running
@coachsmitty21
Something is blocking the game from accessing the Documents folder. Mostly it's an antivirus program.
Set exceptions in whatever antivirus app(s) you use for Origin.exe, OrigintClientService.exe, TS4.exe, and TS4_x64.exe.
If that doesn't help do the same in Windows Defender Controlled Folder Access
https://crinrict.com/blog/2019/03/windows-10-defender-controlled-folder-access.html
You can also have a look here
https://sims4.crinrict.com/eng/2015/08/game-already-running/
I don't work for EA
Something is blocking the game from accessing the Documents folder. Mostly it's an antivirus program.
Set exceptions in whatever antivirus app(s) you use for Origin.exe, OrigintClientService.exe, TS4.exe, and TS4_x64.exe.
If that doesn't help do the same in Windows Defender Controlled Folder Access
https://crinrict.com/blog/2019/03/windows-10-defender-controlled-folder-access.html
You can also have a look here
https://sims4.crinrict.com/eng/2015/08/game-already-running/
I don't work for EA