Forum Discussion

MAGIC1620's avatar
MAGIC1620
Newcomer
7 years ago

Re: Sims 4: CANT BUY SIMS 4 STUFF FROM ORIGIN

@Catzzforlife Mine doesn't even do that. All I get is

"Whoops! Something went wrong. Check back soon"

Going on 5th day.

1 Reply

  • Hi @MAGIC1620 - I moved your post to its own thread, since you replied to a very old one. If I understand your problem correctly, you're trying to buy from Origin and getting the message "Whoops! Something went wrong. Check back soon"

    A couple of basics: Make sure Origin.exe is added to your firewall and antivirus exception lists so that they're not blocking the attempt. Also, run Origin.exe "As Administrator" 

    Clear Origin cache following the instructions here: https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

    Then try again.

    If this doesn't work, you can try the purchase from the online store here: https://www.origin.com/usa/en-us/store/  

    Reply back and let us know if this works, or if you need any additional help. Happy Simming!