Re: Sims 4 causes my computer to restart
Hello, I have the same issue as the previous person here. I did all of these and obviously cannot understand the CBS text document. If there's someone who gladly could help me, I'd appreciate it!
Forum Discussion
@Mitrr1 Your dxdiag lists a number of crashes of the graphics driver, so the place to start is with a clean uninstall and reinstall of the driver. Here's how:
You can get a fresh copy of the newest Nvidia driver here:
https://www.nvidia.com/Download/driverResults.aspx/218740/en-us/
Once you've reinstalled the driver and restarted your computer, try to play, and if you get another black screen/freeze/restart, please post a new dxdiag so I can compare it to the first one.
Hey,
I did it and I think it worked, I haven't gotten a black screen or restart since then.
Thank you!
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