Re: SIMS 4 CODE WONT WORK
First, are you sure you are in the right account?
Next, these might help:
The game no longer shows up in Origin
Try the following things:
- Restart Origin.
- Log out and back in and use the email address instead of the user name. Make sure to use the one you used to register the game in the first place.
- Reinstall Origin.
- Restart your router/modem.
- Make sure the game isn't hidden by accident. To check, put the filter to Hidden Games. If it's there, right-click on the game to unhide ((click on the spoiler below to view an examplary screenshot))
- Get in touch with an EA Game Advisor.
Source: http://answers.ea.com/t5/The-Sims-4/FAQ-Serial-Codes-Game-Activation-and-Download-Issues/td-p/4228232
When starting my game from the shortcut, the game asks for my serial code again/asks me to activate the game
This usually happens if you are logged out of Origin for some reason or if there was an Origin Client update. Don't use the shortcut to start the game if this happens but log into Origin first (use your Email address) and check if the game still properly shows up in the My Games tab within the Origin Client. Do any necessary Origin and Game updates and then hit PLAY in Origin to play the game.
If the game no longer shows up in Origin, see below.
Source: http://answers.ea.com/t5/The-Sims-4/FAQ-Serial-Codes-Game-Activation-and-Download-Issues/td-p/4228232
