Forum Discussion

Hero+

Re: sims 4 crashes during gameplay

Is your computer a laptop or a desktop computer ?

Anonymous
11 years ago
Approved
desktop hp Pavillion Windows 8.1 64-bit Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
crinrict
Hero+
11 years ago
Then I would look into getting one of the cards that are black on this list: http://forums.thesims.com/en_US/discussion/774696/updated-supported-graphics-card-list-the-sims-4-edition/p1

Do research what fits into our computer. The power supply has a certain voltage and you need to make sure that the card complies with that.

tagging @CodySimstein to give you further tips on that.
Anonymous
11 years ago
Approved
Thanx for the advice and spending the time to help me. I still dont understand why tho it worked for so long and then suddenly has problems, but oh well.