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Re: Sims 4 crashes with error message:Video_TDR_Failure nvlddmkm.sys

@surfergirl2689 That looks like a driver issue, apparently it can happen if you update your OS and the proper files don't transfer correctly.

Please check for driver updates, and when you are asked whether you want to perform a clean install, choose to do so.

1 Reply

Anonymous
9 years ago
Approved
I have the same error with Windows 10 on my pc and I did a factory reset and then redownloded the sims 4 again and it did the same thing again