Forum Discussion

JSpaxcz's avatar
1 year ago

Re: Sims 4 Crashing on Loading Screens

I have the same problem with the game crashing, but immediately upon loading. I put the laptop in factory settings and tried the procedure you suggest, but the game crashed immediately. I tried almost everything. My laptop meets the requirements for the game. Some time ago I was playing the game normally even with a lot of mods, but apparently after the last update there was a problem. I am attaching the dxDiag file

21 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    1 year ago

    @JSpaxcz  Edit the URL for the clean boot guide to change its language.  Instead of en-us , write whatever language and country you're using.  Or choose a different language in the lower-left corner of the page, where it currently says English (United States).  You'll also notice that the guide has sections for Windows 11, 10, and 8.1.

    As far as damaging your computer goes, you're not deleting anything, you're simply disabling some services, temporarily.  As long as you don't disable a Microsoft service, and checking the box to hide all MS services protects you from accidentally doing so, your computer should work okay if not ideally.  And then you can reenable any service you want or need to keep active.