Forum Discussion

Re: Sims 4 freezing randomly

@puzzlezaddict Thanks so much for responding! Unfortunately that didn't seem to do the trick, but I was able to grab error reports for before I did the steps below and after.

Here's the three that simultaneously occurred beforehand:

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007f (0x0000000000000008, 0xffff878072340e70, 0xfffff20354f83fc0, 0xfffff8037fc252d0). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: ec779e72-e9b5-49fc-9d57-5629ade4b592.

Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 124
Parameter 1: 7
Parameter 2: ffffaf0f67056020
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_22000
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.22000.2.0.0.768.101
Locale ID: 1033

Extra information about the problem
Bucket ID: LKD_0x124_7_GenuineIntel_FIRMWARE_{8f87f311-c998-4d9e-a0c4-6065518c4f6d}_IMAGE_GenuineIntel.sys
Server information: 81d87544-50e5-4586-b590-7a0c99fe6163

 

Problem signature
Problem Event Name: BlueScreen
Code: 7f
Parameter 1: 8
Parameter 2: ffff878072340e70
Parameter 3: fffff20354f83fc0
Parameter 4: fffff8037fc252d0
OS version: 10_0_22000
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.22000.2.0.0.768.101
Locale ID: 1033

Extra information about the problem
Bucket ID: 0x7f_8

And here's the one that occurred after:

Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: ab
Parameter 1: 1
Parameter 2: 80
Parameter 3: 0
Parameter 4: 1
OS version: 10_0_22000
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.22000.2.0.0.768.101
Locale ID: 1033

Extra information about the problem
Bucket ID: LKD_LEAKED_SESSION_POOLTAG_Udwp

There was also quite a few of these in between from multiple attempts and having to force it to close, but no additional details: The previous system shutdown at 8:36:07 PM on ‎4/‎29/‎2022 was unexpected.

Thanks again for helping, I really appreciate it!!

No RepliesBe the first to reply