Forum Discussion

Death_Angel2221's avatar
7 months ago
Solved

Sims 4 keeps getting stuck on the loading screen

Hello,
my Sims 4 game keeps getting stuck on the loading screen after I try to load the CAS or a different world.
This has only been happening since my last 100 hours of play time.

- I have completely deinstalled the game and redownloaded it

- gotten rid of all the mods

- renamed the folder and repaired the game

- tried to play offline

- reset my internet

- reduced my mods

- my pc is able to run the game no problem

- and there is enough disk space too

Does anyone have an Idea as to what could be the problem? or have a solution? 

  • puzzlezaddict's avatar
    puzzlezaddict
    7 months ago

    @Death_Angel2221  Please update your computer's graphics driver.  You can get the newest one here:

    https://www.nvidia.com/en-us/drivers/

    Run the installer as an admin: right-click the download and select "Run as administrator."  Choose the Custom (not Express) install method, and check the box to perform a clean install.  Restart your computer afterwards and before trying to play.

    Please let me know what works and what doesn't, still with no mods or custom content.  It's possible that you're seeing multiple issues, for example trying to load a lot using the Off the Grid challenge can cause infinite loading, but that would have no bearing on CAS.

    @sovereignsimmer  As noted above, Off the Grid is currently broken.  For anything else, please post in Game Issues since your problem sounds limited to certain households or lots.  When the game works fine some of the time—with certain households or certain saves but not others—it's almost always an in-game issue or bug.

22 Replies