Re: Sims 4 game crashing after February update 2024
@Maame18 Please check Windows Defender or your third-party antivirus, whichever you use, for any recent actions related to Sims 4. If you find anything, set exceptions for TS4_x64.exe and EADesktop.exe.
If that doesn't help, please try the suggestion here (post 17):
https://answers.ea.com/t5/PC/Sims-4-Crashing-Freezing-Lag-Surface-Pro-7/m-p/13477590#M270800
Even though you have a different model Surface and a different graphics driver, your laptop may have the same settings available, and those settings may be incompatible with Sims 4.