Re: Sims 4 jungle adventure wont download!

Sims 4 Jungle Adventures isn't even showing up for me on Origins and it's updated to. What is going on? I was looking forward to playing it. My game is updated and everything so I'm super confused

@DragonRiderElisa@MrsMisaLynn

It's not available on Origin until the release, @hollowaytunisha  might have bought the code somewhere else, like Amazon 🙂

Check back again in two hours and it should be there!

I have purchased it twice on amazon because it wasn’t working but is this right will it download later as it says unlocked and says I have purchased the game ?

Today is the 27 which is it's release date and everyone else seems to have the game and is playing it so I doubt that's what's going on. It's almost the afternoon where i am and it's still nowhere to be seen

Who is everyone else ? Release should be in around 45 min.

People live streaming they're playing it, people who've already posted on youtube and forms that they're playing it. I'm just super confused is all and I'm worried if something is wrong with my stuff is all

@DragonRiderElisa

Many YouTubers often get a promo/early access code from EA so that they can get people hyped up about the game, and have time to put up videos before the actual game is released. I follow three simmers on YouTube. Deligracy, SimmerKitten and TheSimSupply, and in their Jungle Adventure videos, all of them state that they got an early access code from EA.

The official release is in half an hour, nothing is wrong.

Alright, thank you. I just got really scared something was wrong with my stuff

@DragonRiderElisa

No probs! I hope you got the game now! :eahigh_file:

Jungle Adventure shows up in the marketplace, and I can add it to the cart, but the Pay Now button is greyed out. I double checked to make sure my card info was right, and that I clicked the Terms and Conditions box.

When you look in your order history does it say Completed?

@stephaniestarer Hey, it looks like you have the content now, is everything working now?

Hopefully their system caught the double purchase and only charged you once, but if you have issues with that please reach out to them. 

Yes thank you again and yes all working