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Re: Sims 4 not working on Windows 11

My laptop updated last night. the game is not crashing but things are not working like they are suposed to or did before the update.... I can't clean my kitchen counters, stove, microwave... wich means my sims are disgusted al the time. Instead of 8 actions, I can only select 4 actions in the waiting line. They are walking trhough everything all the time. The changingclothes glitches out a lot, they don't do the turn. they just jump a tile forward and are in the right clothes. for the rest it works fine, but it is a bit anoying.

1 Reply

puzzlezaddict
Hero+
4 years ago
@DCAtje Please test in a clean user folder. Move your entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you've moved but temporarily not read by the game.) Don't add anything to the new folder yet; just see whether you have any of the same issues in a new save.

If you do, please run a dxdiag and attach it to a post.

https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/