Hero+

Re: Sims 4: repair changes language; missing text strings

@Sylmos Unfortunately, the only fixes for this issue are repairing and reinstalling. But if the only affected items are from Growing Together, you could try deleting and reinstalling just that pack. Each one has a folder inside [install location]\The Sims 4; Growing Together's folder is EP13. So delete that, clear the EA App's cache:

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

Restart your computer, and download the pack again.

If you still don't have the proper text strings for Growing Together, please open that EP13 folder and post a screenshot of the contents.

7 Replies

Sylmos
Seasoned Vanguard
3 years ago
@puzzlezaddict

I have all of the text strings from Growing Together, which are not in English but still in Czech. To have The Sims 4 in English, I have to uninstall and reinstall the game again, which takes a lot of time because of the many add-ons. With the next update that will cause repairing the Sims 4, will the EA app change my game language from English to Czech again?
puzzlezaddict
Hero+
3 years ago
@Sylmos I thought Sims 4 was currently in English, and you were just missing the text strings for Growing Together. If that's not the case, then yes, you'll need to reinstall.

Patching doesn't necessarily force the game to repair. I don't know what will happen with the next patch, but I did flag the issue of repairing changing the game language, so maybe it'll be fixed before you need to patch or repair again.
Hikari38
3 years ago
I've followed the instructions, deleted the folder, cleared EA App cache, rebooted, installed GT again. The Growing Together text is still missing. The screen of my EP13 folder is in attachment. The strings file in English seems to be there, but perhaps it's still not the working one.
Sylmos
Seasoned Vanguard
3 years ago
@puzzlezaddict I was missing text strings in English from Growing Together. As suggested, I repaired the game using the EA app. After the fix, my game changed the language from English to Czech.

Thank you for being so helpful. Since introducing the EA app, I have needed assistance with TS3 and TS4. You answered every question I had on EA Answers HQ. I want you to know that I appreciate it.
Sylmos
Seasoned Vanguard
3 years ago
@puzzlezaddict I see that @Hikari38 has Windows in Polish and wants to play TS4 in English, and the repair changed her language to Czech. Exactly like me. Is it a coincidence?
Hikari38
3 years ago
That's true, the help here has been wonderful and I really appreciate your assistance as well. This is my first time here and I am very grateful for your work!
puzzlezaddict
Hero+
3 years ago
@Hikari38 and @Sylmos I'm not sure exactly what's going on here, but I'll ask around. In the interim, please make sure that the language for Sims 4 within the computer's registry is still en_US and has not reverted to something else. Please also make sure the EA App itself is running in English.