Forum Discussion

Re: Sims 4 says invalid license. reason code=missing dll: [msvcp120.dll] error: 0xc1

Try this

"Invalid License. Reason code = Missing DLL: [msvcp120.dll] Error: 0x7E" => Install vcredist_x86.exe from Microsoft. [Instructions in spoiler]
Spoiler
1. Go to linked Microsoft page.
2. Click red download button
3. Select vcredist_x86.exe and click next.
4. Double click the downloaded file from your browser downloads and proceed with the installation.
5. Check the game again. If the issue persists, complete steps 1to 4 again, but this time choose vcredist_x64.

10 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    I also have this problem and the solution didn't work. Tried both x86 and x64.

  • crinrict's avatar
    crinrict
    Hero+
    11 years ago

    Are you on a mac or PC ?

    Did you try uninstalling the ones you have first and then reinstalling them ?

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    I had the same problem but this worked for me 🙂 Thanks so much!

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    64 version worked for me, THANK YOU THANK YOU THANK YOU THANK YOU <3 :D :D :D :D :D :D 

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    Hi there,

    I have a PC and have tried this with no luck!

    I've uninstalled both and then reinstalled them one at a time. 

    Any other solutions?

  • crinrict's avatar
    crinrict
    Hero+
    9 years ago

    Do you also have the 120.dll or some other number ?

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved
    You are the best. The 64 worked for me and I'm SO glad it's fixed. You should work for EA. Thank you so much.
  • Anonymous's avatar
    Anonymous
    7 years ago
    Approved

    Hi....I just wanted to say thank you and others who suggested this advice!!! I absolutely love Sims and had not been able to play because of this problem...my game Sims4 would not load without this notice! So I tried your advice....at firs it didn't work but then I deleted all of the other "Window Redistributables" plus the one I had just downloaded that I had in my Programs under my Control Panel and downloaded this program again....and now my game works again!!!! Again thank you so much!😉

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    6 years ago
    I'm closing this thread to stop it being necroed.

    If you have any issues with Sims 4 please make a new topic about the issues you are having and what kind of steps you have tried to solve it.

    /Atic