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About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.51,203 PostsLatest Activity: 2 months ago

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[READ FIRST] Important Threads and Known Issues
crinrict
Hero+
6 years ago
DirectX 11 (DX11) for The Sims 4 - A Step-by-Step Guide
EA_Cade
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11 months ago
DirectX 11 Technical Issues and Feedback Thread
EA_Cade
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7 months ago

Recent Discussions

Pop up says "game data incomplete"
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Game Data Incomplete please help!
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sidedharbor

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Sims 4 Screen Flickering","id":"message:11676975","revisionNum":1,"repliesCount":37,"author":{"__ref":"User:user:2151570"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pc-en"},"conversation":{"__ref":"Conversation:conversation:11676975"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:11676975"},"body@stripHtml({\"truncateLength\":200})":" hello I'm having the same issue I been play this game and the top of the screen is flickering I tried to reinstall it but that did not work I tried evreything I hope this is fixed because I love thi...","body@stringLength":"253","rawBody":"

hello I'm having the same issue I been play this game and the top of the screen is flickering I tried to reinstall it but that did not work I tried evreything I hope this is fixed because I love this game but mine is a windows version

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The Cats & Dogs Expansion raised the Minimum Requirements. Even if you do not have this then other updates meant that the existing minimum requirements were more strict. Meaning that you before could go a little under these requirements that is no longer the case.

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This is typically a faulty monitor or graphics card. Can you borrow another monitor to test with?

It can also be a result of trying to run the game at higher setting than is supported by the monitor/graphics card.

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@Thomas100402 Is your computer a desktop? If so please post the model number of the motherboard. The video driver is not WHQL certified. While that may not be the issue - Microsoft has not certified this driver to work with its operating system. Your video system has 112Mb of dedicated video memory. The minimum requirement for this game is 128Mb dedicated video memory. The game classifies the video chip as medium resolution - try lowering the in game resolution.

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don't know motherboard model number

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don't know motherboard model number

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don't think I'll really be able to do anything to fix it until dad gets home

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don't think I'll really be able to do anything to fix it until dad gets home

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why do you think I haven't had this problem before if the spec are too low, have been playing for about a year and a half-two years without this problem.

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why do you think I haven't had this problem before if the spec are too low, have been playing for about a year and a half-two years without this problem.

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yet"},"localOverride":false},"ModerationData:moderation_data:11676998":{"__typename":"ModerationData","id":"moderation_data:11676998","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:11676998":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:11676998","revisionNum":1,"uid":11676998,"depth":9,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pc-en"},"parent":{"__ref":"ForumReplyMessage:message:11676997"},"conversation":{"__ref":"Conversation:conversation:11676975"},"subject":"Re: Re: Sims 4 Screen Flickering","moderationData":{"__ref":"ModerationData:moderation_data:11676998"},"body":"

that makes sense my windows 10 updated this morning and on Tuesday I got the city living expansion pack-I also bought the sims4 cats and dogs the day after it was released.

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Hi @Thomas100402

\n\n

it seems the latest patch has caused this flickering for people that are below specs. Could also be a driver issue but as said before, since you otherwise have powerful computer, adding a card would be your best option.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2017-12-28T18:49:24.005Z","lastPublishTime":"2017-12-28T18:49:24.005Z","metrics":{"__typename":"MessageMetrics","views":901},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-technical-issues-pc-en/message:11676975/message:11676999","repliesCount":6,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:11677000":{"__typename":"ModerationData","id":"moderation_data:11677000","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:11677000":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:11677000","revisionNum":1,"uid":11677000,"depth":11,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pc-en"},"parent":{"__ref":"ForumReplyMessage:message:11676999"},"conversation":{"__ref":"Conversation:conversation:11676975"},"subject":"Re: Re: Sims 4 Screen Flickering","moderationData":{"__ref":"ModerationData:moderation_data:11677000"},"body":"Okay, Thanks everyone for all your help. When my dad gets home from work we're going to have a more in depth conversation(we've been emailing so far). I'll let you know what works.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"180","kudosSumWeight":0,"postTime":"2017-12-28T20:30:18.033Z","lastPublishTime":"2017-12-28T20:30:18.033Z","metrics":{"__typename":"MessageMetrics","views":894},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-technical-issues-pc-en/message:11676975/message:11677000","repliesCount":5,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:11677001":{"__typename":"ModerationData","id":"moderation_data:11677001","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:11677001":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:11677001","revisionNum":1,"uid":11677001,"depth":12,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pc-en"},"parent":{"__ref":"ForumReplyMessage:message:11677000"},"conversation":{"__ref":"Conversation:conversation:11676975"},"subject":"Re: Re: Sims 4 Screen Flickering","moderationData":{"__ref":"ModerationData:moderation_data:11677001"},"body":"

Hello, again thanks. I talked to my Dad and we're getting a better graphics cards-it is a late Christmas gift. My Dad said that he cheap'ed out on a graphics card when building the laptop intentionally when he built it know that it would be the first thing that he'd have to replace and in a relatively short time. He did that so he could focus on getting me better processing stuff, b/c when we built it the sims was (and still is) the most graphically intensive game I play, but when he built the desktop I was playing the sims 3.

So shorter version, he got a cheaper graphic card to get other higher quality parts knowing that he'd have to replace it sooner.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"postTime":"2017-12-29T01:44:13.497Z","lastPublishTime":"2017-12-29T01:44:13.497Z","metrics":{"__typename":"MessageMetrics","views":879},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-technical-issues-pc-en/message:11676975/message:11677001","repliesCount":4,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:11677002":{"__typename":"ModerationData","id":"moderation_data:11677002","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:11677002":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:21971"},"id":"message:11677002","revisionNum":1,"uid":11677002,"depth":13,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pc-en"},"parent":{"__ref":"ForumReplyMessage:message:11677001"},"conversation":{"__ref":"Conversation:conversation:11676975"},"subject":"Re: Re: Sims 4 Screen Flickering","moderationData":{"__ref":"ModerationData:moderation_data:11677002"},"body":"

HI @Thomas100402

\n\n

that's great news.

\n\n

Hope you can get something nice :D

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Hiya

I just had the same problem. We fixed it by going to Game options > Graphics > and then enabling Vertical Sync. Apply the changes and you should be good to go!

Thanks

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Thanks Caroline!! this helped me=) when turning on vertical sync, the flickering disappeared. =)

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