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  • Thank you very much, I'll give it a go and I'll get back to you once I've tested it all. Unfortunately theres very limiting things that could be disrupting the game as I have no mods at all or custom music and screenshots of any kind. I literally just have one family that I made myself. The rest of the time ive either been playing with them or in houses in the neighbourhood. I'm under the assumption that it was actually one of the pre-made families that caused the problem as that was the last family i used. In the end of my last session, the adult sim died and the child was supposed to be taken away by social services... This is the first time that happened since playing sims 4 so I don't know if that had something to do with it. Anyways, I'll do my testing and  I'll let you know how it goes in a little while.

    Thanks very much for your help.

  • Anonymous's avatar
    Anonymous
    11 years ago
    Hey, I was just wondering if you had found the issue of your problem and/or if you fixed it?

    I'm having the same issue ☹️
  • Hello 😕mileyhappy:

    I'm here about the problem that the people above me are having AS WELL as anothefr glitchy bug thing that caused this to happen in the first place.

    I got The Sims 4 yesterday along with an Acer XC-605 to play it on. I installed and updated the game last night and I've been playing it smoothly all through today. I began with a man, woman, and daughter. The woman had triplets and twins and I decided to move out the daughter I started with and to play her instead. I moved her boyfriend into our household first then into the Goth household (her boyfriend is Alexander Goth). I wanted them to live on their own, so I made a person witha random look and name and placed him on the lot I wanted my couple to live in. I then used Manage Worlds to swap the couple with the random guy, so he now lives with the Goths.

    I then got the couple married and preganant, and I wanted the woman to visit her old house to share the news with her family. I selected travel and clicked on the family on the map. It then went to the loading screen and loaded back onto the map. I was surprised, but tried again. This time, it asked me who I wanted to play, as in sims, so I selected my pregnant sim. It then went back to loading, then back to the map. I scoured the forums on this website but my phone died, so I tried to try again, but then it just stuck on the loading screen. I forced a shut down and tried again, and the same thing happened.

    I'm really confused and it won't let me do anything. I just get this problemn each and every time. It would really help if someoen helped, because the game was my Chrsitmas present, and I've been waiting for The Sims 4 to come out since it was first mentioned on the Internet.

  • Anonymous's avatar
    Anonymous
    11 years ago

    umm just restar it :heart:

  • Bamboo161's avatar
    Bamboo161
    11 years ago

    MY Issue was Similar. The problems happened when I stared using MANAGE HOUSEHOLD. 

  • Anonymous's avatar
    Anonymous
    11 years ago

    Resting your game does not work, I have had the same problem so I moved my household too a different lot. This fixed the problem but now when I try leaving the house it happens again.

    EA needs to fix this in the next update. If anyone find a way to fix please tell me:heart:

  • Anonymous's avatar
    Anonymous
    10 years ago

    First my game kept crashing and now it's crashing and getting stuck in the load zone and crashing. I love the Sims (all of them) but this cash cow (if not attended to in this newest version) won't see ANY MORE of my cash! Tired of it now! Let's go EA get your act together. I am running mine on an Alienware X51 R2 with update graphics card ☹️ Seems my game went down hill THIS TIME after I installed the New Windows 10!

  • Anonymous's avatar
    Anonymous
    10 years ago

    I have the same issue. Restarting didn't help me either. I got really into the sims 4 and I am devestated. ANYBODY WHO WORKS AT EA AND IS READING THIS, FIX THIS PLEASEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!THIS SUCKS!!!! WHY WOULD I GIVE UP MONEY TO PLAY AN AWESOME GAME THAT BRAKES IN 3 MONTHS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1111

  • I went on this link and tried clearing origin cache files and it didn't work... one of the files won't delete though... it's called Logs and it says it's already in use. I didn't have TS4 or origin open yet I tried again and it said the same thing.

    I only tried clearing Origin cache files though. Do I need to do the other things?
  • Anonymous's avatar
    Anonymous
    9 years ago
    Were you guys able to solve this problem? I have just installed the Sims 4 Vampire and the toddlers and l am not able to play with the household l select. The loading screen never ends :'( Beforehand, l was playing the Sims 4 city living and l had no problem with the loading screen. I will be so grateful if someone can help me..
  • Yes, my problem's been solved. It works now, but if you've got a lot you haven't saved, I'm afraid you'll have to lose that ☹️
    You need to take away any custom content you have and add try the family loading then. If it loads then, add it back slowly. It'll take a while, but add it back to each sim separately, and when you've added the custom content to a sim that makes it stop loading, remove the custom content that you used from the mods folder. Try again and see if the piece you removed was faulty and if it was, then your game should load 🙂
    Hope this works, it did for me and I'm playing again
  • Anonymous's avatar
    Anonymous
    9 years ago
    Thanks a lot for your interest. I have removed all the custom contents along with the other files in electronic arts- the Sims 4 but still nothing changed. I think there is something wrong with the vampire pack as the problem started after l installed that one :/
  • I'm having a similar problem accept it has nothing to do with manage house hold. I clicked modify in cas to a girl that was not in the world than I sent her home and now my game is constanly loading. Help.

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    8 years ago

    Please try all solutions in this thread.

  • Anonymous's avatar
    Anonymous
    8 years ago

    This is happening to me. And it’s 2018. EA needs to fix this, and I have so much CC I can’t remove it all. I’ve force quitted, and I’ve tried shutting my PC down. Nothing is working. Let’s hope EA will fix this.

  • crinrict's avatar
    crinrict
    Hero+
    8 years ago

    EA will never fix cc issues. You will need to go through your cc and find what's causing it.

    You use CC/Mods at your own risk, they are not supported by EA. 

  • EA_Mai's avatar
    EA_Mai
    Icon for EA Staff rankEA Staff
    8 years ago
    Hi everyone,

    Hope you got your games to run again thanks to all the advice shared here 🙂

    As crinrict was explaining, Maxis supports a framework that makes the creation of mods easier, as we know mods are important for you and we want to support the creativity of this amazing community. However, Maxis doesn’t pre-screen, endorse or specifically support any particular Mod. You should use Mods with caution and understand there may be risk. You should also make sure your mods are updated.

    Hope that clarifies things. There's more information about mods here: https://help.ea.com/en/help/the-sims/the-sims-4/mods-and-the-sims-4-game-updates/

    As this thread is very old, I'm going to close it. If you have a similar issue, please, remove your mods and try again. If the game loads without mods, then you will have to check which mod is causing the issue. Otherwise, please, create your own thread explaining your issue and what you have tried so far so we can try to help 🙂

    Thanks,
    -Mai