I am having the same issue a little bit but I put my code in and later it said wrong code but it still showed up in my library and I could download it from origin and install it but it wont load up on my laptop I get the box that show the the sims 4 symbol with the minimize, restore, and close button that's all and its just up there in the left corner and stays tiny and im not sure what to to get to be able to play it and I bought laptop and game new
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- Hi I'm back! I bought a Sims 4 game and put in a code it said it was already used. So after many contacts of Origin we decided to swap it so we sent it back and the new one works
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