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Re: SIMS 4 UPDATE WONT LET CC RE-ENABLE

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files  and make a backup.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

  • Options.ini (or just re-set all your settings manually)
  • Tray Folder
  • Screenshots/Videos/Custom music
  • Rest of the save games (leave out slot_00000001.save which is the autosave)
  • Custom content like clothing, hair, skins, make up ....
  • Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

5 Replies

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  • Anonymous's avatar
    Anonymous
    8 years ago
    this will sound really dumb but how do i make a backup?? i 've basically had the same problem - i went on sims 4 and entered the options menu and enabled the cc and script mods, i restarted the game like it told me but then when i went back on the options to see if it worked and the cc option disabled itself... idk what to do, it hasnt been working for months now
  • crinrict's avatar
    crinrict
    Hero+
    8 years ago

    Just make a copy of this folder: documents\electronicarts\thesims4\ to your desktop or any other place on your hard drive

  • missnickkie's avatar
    missnickkie
    New Traveler
    7 years ago

    I too tried this and it worked like a charm. It also solved another problem that had been ongoing with my in-game pictures showing up black. While this is a long process (as my game tends to load slow), it was worth the work! 12/14/2018

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