Re: Sims 4 will not start up EA app keeps refreshing

@kayybabayy  Please uninstall Sims 4 and the EA App with Revo Uninstaller.  I have a guide here:

https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Sims-4-DLC-shows-as-installed-won-t-load-in-game/m-p/12942151#uninstall

Reinstall the EA App, then Sims 4 through Steam, plus any packs you own there.  Then run both the EA App and Steam as an admin and let me know whether Sims 4 launches.