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2 years ago

Re: sims 4 wont launch even after reinstalling

Hello all. I've just got similar problem with reinstalled sims 4 on Windows 10 (same one as previous working game). I reinstalled the game on new ssd disc D as the C was packed. The game doesn't laun...

puzzlezaddict

Hero+

2 years ago

@m6z9ajlb42tk What is the full path to the game's install folder? For example, is it D:\The Sims 4 or something else?

Please also run a dxdiag and attach it to a post. If D is an external drive, make sure it's plugged in when you run the dxdiag.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

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