Re: Sims 4 wont load/files missing or damaged

@jodi20041  You could try to create a new user folder by renaming your old one. Then do another repair, and perhaps another chkdsk, and start the game to let it generate a new user folder. Make a new save, and see if you get the error. Don't move any files back from your old user folder until you have tried in a new save.

Here is a more detailed descriptions of resetting the user files:

https://sims4.crinrict.com/eng/2014/09/resetting-the-game-to-factory-settings-without-reinstalling/