Re: Sims four problems after trouble shooting, unable to save and frozen

@7d4c8wsyvilk  As a test, please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, if it launches, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.)  Don't add anything to the new folder yet; just start a new save, try to create a sim, and play in live mode for a little while.

If you do see any remaining issues, please list them for me, and also run a dxdiag and attach it to a post.

https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/