kreatora
6 years agoHero (Retired)
Re: Still can’t connect to gallery in game sims 4
@superevilmary
Are you on Mac or PC?
Have you downloaded the Legacy Edition along with the patch?
Legacy Edition hasn't accessed to Gallery.
If you are on Win10 this is the EA advice given to another user in a similar case:
Hold down the Windows Key and press X.
Click Administrator: Windows Powershell.
When the command prompt opens, type ipconfig/flushdns and press Enter.
Type ipconfig /registerdns and press Enter.
Type ipconfig /release and press Enter.
Type ipconfig /renew and press Enter.
Type netsh winsock reset and press Enter.
Once you complete this please complete the following steps mentioned below and your issue should be resolved.
Open the Start menu and search for msconfig.
Click on System Configuration.
Click the Services tab.
Check the box to Hide all Microsoft Services, then click the Disable All button.
Click on the Startup tab, then click on Open Task Manager.
It can take a few seconds for the Task Manager list to load.
Click each of the Startup programs in the list then click the Disable button.
Close the Task Manager window.
Click OK on the System Configuration window to save your changes, then restart your computer.
Once you restart your computer, try launching your game again.
Below is another player's advice that has fixed this error in two similar cases. I personally could not check it because my Gallery works but you can try it.
1. Open Origin
2. Now go to your router and disconnect LAN cable or just go to this path:
Control Panel\Network and Internet\Network Connections
If you already there just Right-Click on your current connection and click option Disable.
3. Run your Sims4 game
4. Plug in your LAN cable or restore connection in Control Panel (while game is running in loading screen)
5. Minimalize SIMS4 (ALT+TAB) - navigate to Origin application click light blue text on top of Origin menu so you can have a connection and be able to run your all DLCs in the game! (Remember to minimalize your game in loading screen as fast as you can so Sims4 won't detect that you don't have a connection)
It fixed this error
I don't work for EA
Are you on Mac or PC?
Have you downloaded the Legacy Edition along with the patch?
Legacy Edition hasn't accessed to Gallery.
If you are on Win10 this is the EA advice given to another user in a similar case:
Hold down the Windows Key and press X.
Click Administrator: Windows Powershell.
When the command prompt opens, type ipconfig/flushdns and press Enter.
Type ipconfig /registerdns and press Enter.
Type ipconfig /release and press Enter.
Type ipconfig /renew and press Enter.
Type netsh winsock reset and press Enter.
Once you complete this please complete the following steps mentioned below and your issue should be resolved.
Open the Start menu and search for msconfig.
Click on System Configuration.
Click the Services tab.
Check the box to Hide all Microsoft Services, then click the Disable All button.
Click on the Startup tab, then click on Open Task Manager.
It can take a few seconds for the Task Manager list to load.
Click each of the Startup programs in the list then click the Disable button.
Close the Task Manager window.
Click OK on the System Configuration window to save your changes, then restart your computer.
Once you restart your computer, try launching your game again.
Below is another player's advice that has fixed this error in two similar cases. I personally could not check it because my Gallery works but you can try it.
1. Open Origin
2. Now go to your router and disconnect LAN cable or just go to this path:
Control Panel\Network and Internet\Network Connections
If you already there just Right-Click on your current connection and click option Disable.
3. Run your Sims4 game
4. Plug in your LAN cable or restore connection in Control Panel (while game is running in loading screen)
5. Minimalize SIMS4 (ALT+TAB) - navigate to Origin application click light blue text on top of Origin menu so you can have a connection and be able to run your all DLCs in the game! (Remember to minimalize your game in loading screen as fast as you can so Sims4 won't detect that you don't have a connection)
It fixed this error
I don't work for EA