Re: The sim 4, cannot be download.

I preloaded mine days ago, if you already preloaded it, it may not show you a download or a preload option, after preloading mine it doesn't give any indication that it has been preloaded or give you any download/preload option past an initial little popup when I preloaded it (which was super easy to miss). So if you purchased it and told it to auto-preload at the time you purchased it may already be loaded without you even realizing it.