This also happened to me, this is currently a problem that i do not know how to fix and i have tried everything. Uninstalled and reinstalled Ea, did the same for sims4, cleared the cache, and redownloading Activation.64. This was never a problem before and i did nothing to the files except add cc and i even took out all my cc for this. i dont know what the problem is but this has been happening for 2 weeks and i dont know what to do.

@leoetralip Please run a dxdiag and attach it to a post. https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

@leoetralip Just to be sure, you're seeing exactly the same error as is in the thread title? If not, please post a screenshot of the error. Either way, please also run a couple of basic checks of your Windows system files. Here's how: Hit Windows key-X Choose either “PowerShell (Administrator)” or “Windows Terminal (Administrator),” whichever option is offered Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes, and enter The system will start validating soon. If it throws an error, please list it here After it reaches 100%, hit Windows key-X again Again, choose “PowerShell (Administrator)” or “Windows Terminal (Administrator)” Inside the window, copy and paste “sfc /scannow” without quotes, and enter Post the message you receive here Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates. If any install, restart again afterwards. Clear the EA App's cache: https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/ Then uninstall the App, restart your computer, download a fresh copy of the App's installer, and run it. Repair Sims 4: open your game library, click Sims 4, and select Manage > Repair. Try again to play, with nothing else running on your computer, and let me know what happens.

@Chuu_0rbit I've split your post into its own thread since the other thread was a bit old, and I don't want it getting closed before you've been helped. First of all, please post the exact error message, for reference. Please also let me know what antivirus you use, if any, and what game client you used to install Sims 4: Origin, the EA App, or Steam.

I'm also having the same issue as this guy and I don't use an antivirus. Any luck?

Re: The sims 4 64 bit won't load due to missing core/activation64.dll

14 Replies

puzzlezaddict
Hero+
3 years ago
@leoetralip I don't know whether this error would generate a crash dump, but if so, I'd like to see it in case it gives any other information about this issue. Click Windows key-R and copy and paste this:

%LocalAppData%\CrashDumps

When you enter, you'll see a list of .dmp files. If one of them is from Sims 4 or Origin, please upload it to a third-party filehosting site (Google Drive, Dropbox, etc.) and link it here. If you see a crash dump that was written at exactly the time the game crashed, I'd like that too. But in either case, please only upload files from after we started troubleshooting here.

If there is no Sims 4 .dmp file, you can enable them:

Hit the Windows key, type "command prompt" in the box, right-click on Command Prompt in the search results, and select Run as Administrator

In the window, paste "reg add "HKLM\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps\devenv.exe" /v DumpType /d 2 /t REG_DWORD" without the outside quotes into the box, and enter

Try to launch Sims 4, then wait five minutes

Hit Windows key-R and paste "%LOCALAPPDATA%\CrashDumps" without quotes into the box, and enter

Upload the last .dmp file to a free filesharing site and link it here

When you want to undo the auto crash log dumps, open Command Prompt as before, paste "reg delete "HKLM\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps" /f" without the outside quotes, and enter.

If you can't find a crash dump, let me know; that's also useful information.
leoetralip
3 years ago
Here you go, this was the only crash dump I could find.
https://drive.google.com/file/d/13TfoKX1-y-WyAXl-okoPaGZZ_BnrjI6z/view?usp=sharing
Flyingeagle1976
3 years ago
@puzzlezaddict i followed this i dont know much abt any of this stuff but i put in the first line of code or whatever it is into command prompt then i went into my game to see if it would load it did but all the mods/cc i had put in was all gone and i had two files in electronic arts on named The Sims 4 and the other named The Sims 4 Legacy and the game said it was offline then i continued to put in the other two lines into command prompt and then tryed to go back into my game it said try again later im not sure what to do now but if you know i would love if you could email me on how to fix the problem my email is [edit: email address removed]
puzzlezaddict
Hero+
3 years ago
@Flyingeagle1976 Are you seeing exactly the same error as the original poster, or something else? If the error is different, please post a screenshot.

Please also run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Forum Discussion

Re: The sims 4 64 bit won't load due to missing core/activation64.dll

14 Replies

Featured Places

The Sims 4 Technical Issues - PC

Recent Discussions

cannot save builds to gallery or library

Game crashing

Saves lost when game crashes

Packs not loading into game

[CURRENT ISSUE] Sims 4 Failed to Launch Game