Forum Discussion

EA Staff

Re: The Sims 4 has stopped working

Hi @auddob15,

Welcome to the forums!

Have you tried to repair your game already? That might help 🙂 You would need to right click on the game in Origin and click on 'Repair' option.

Great to see you trying to help, @singhtushar19, but please, don't ask for the msinfo in the forums - it contains private information and this is a public forum. Please, @auddob15, don't upload it here.

Thanks!
-Mai

1 Reply

Anonymous
Not applicable
8 years ago
Okay okay, sorry for that, but if you want to check, gather the msinfo and search for windows error reporting in it. See what kind of errors does it show with the sims4.exe
Mostly it is a permissions issue, and creating a new user account will resolve it