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Re: the sims 4, my save files got deleted after an update

@elias57b  Just to be clear, the game will only read data in Documents > Electronic Arts > The Sims 4, not in a folder on your desktop.  So that's the place to look for saves, and that's also where you'd move any saves you found elsewhere so the game would load them again.

Please look for any Sims 4 data in OneDrive's Documents folder, that is if you use OneDrive.  If you find any saves or other files, you can move them back to the appropriate folders within the local (as in, on your computer) version of Documents.

If you don't use OneDrive or don't find any files there, try searching your computer for stray saves.  Open a File Explorer window, click This PC in the left panel, and enter Slot_ in the search field in the upper-right corner.  If the search finds any saves, click on one and click "Open file location" in the menu bar, and you'll jump to wherever your saves are.  Here again, you can move the saves and other content you find to the appropriate folders within Documents.

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  • elias57b's avatar
    elias57b
    4 years ago

    I found the files!! they had somehow ended up in a completely different folder?? Thank you so much, I really really appriciate it! 😊

  • Zasz_Zerg's avatar
    Zasz_Zerg
    Rising Ace
    4 years ago

    I suggest you regularily make a copy of your entire sims 4 folder in documents and move it to a location that wont be affected incase your operating system or games change. A seperate harddrive for example.

  • I had the same problem and I found my files and put them back in my saves but they still won’t show up in game! (Load game isn’t showing up, only new game is)

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @Angel_xoxo1507  Please post a screenshot of the contents of the saves folder, as in, I'd like to see the save files themselves.  Include the address bar, above the list of files, in the screenshot.

  • SpookyRacoon11's avatar
    SpookyRacoon11
    Newcomer
    3 months ago

    I am having the same problem, if you got it fixed can you please tell me how?

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