Re: the sims 4 new computer

@ArfaF52 First tell us if your computer is a pc or mac and then tell us what the problem is. Please tag the person you want to respond as we (well I am) busy and may be answering someone else. Many people here are more then happy to help IF they can.

As far as your saves disappearing it may be that you syncing the documents folder with OneDrive. I turned OneDrive off but make sure you are saving to local drive.